Terms and Conditions
1. Introduction
Welcome to VisionPathForge! These terms and conditions govern the use of our services, programs, and offerings in the field of tax planning and professional administrative management. By booking an advisory service or participating in our professional programs, you accept these terms and commit to respecting them professionally.
2. Tax Planning Service Participation Conditions
2.1. Advisory Readiness – Our services are intended for businesses, professional leaders, and individuals focused on administrative optimization who seek tax planning services. During registration, we request information about your professional interests and organizational context to determine suitability with the appropriate advisory program.
2.2. Program Registration – Participation in our tax planning programs requires prior registration and confirmation by VisionPathForge. You commit to providing truthful and current information accurately.
2.3. Conduct Guidelines during Advisory – We expect respectful and professional behavior during our advisory sessions. Any form of disruptive activity, inappropriate communication, or unprofessional behavior may result in exclusion from our advisory environment.
2.4. Advisory Confidentiality – Participants commit to maintaining confidentiality regarding personal and professional information of other members shared within the framework of our tax planning programs.
3. Service Booking and Payment
3.1. Service Bookings – Bookings are possible via our website, by phone, or in person and are binding after our confirmation.
3.2. Payment Conditions – Program fees are payable within 14 days of invoice issuance. We accept bank transfers and major credit cards as payment methods.
3.3. Enterprise Programs – For organizational bookings for their employees, separate payment conditions may be agreed upon, defined in the appropriate advisory contract.
3.4. Service Cancellation Policy – For cancellations up to 30 days before program start, 25% of fees are retained; for cancellations up to 14 days before, 50%. For later cancellations, full fees are charged.
4. Service Design and Modifications
4.1. Advisory Program Planning and Execution –
- VisionPathForge reserves the right to modify advisory program content, schedules, and advisors according to professional needs.
- In case of insufficient participants, the program may be postponed or cancelled with reasonable notice.
- Program modifications will be communicated to participants as soon as possible with transparency.
4.2. Advisory Materials – All tax planning materials, assessments, and service resources are the intellectual property of VisionPathForge or our advisory partners. Materials must not be reproduced, distributed, or used for commercial purposes without written authorization.
5. Advanced Tax Planning Services
5.1. Registration – For our enterprise solutions and advanced advisory services, separate registration conditions apply, communicated before booking and binding.
5.2. Cancellation Conditions – Cancellations for these premium advisory programs must be made at least 45 days in advance to receive a partial refund. For later cancellations, 75% of fees are retained.
5.3. Client Selection – For certain advanced tax planning services, we reserve the right to select participants based on criteria such as management knowledge level, experience, and program objectives to ensure optimal advisory results.
6. Liability Limitation and Warranty
6.1. Liability – VisionPathForge is liable only in case of intent or gross negligence on the part of employees or advisors. We assume no responsibility for the practical implementation of advisory instructions and administrative management strategies by clients in their personal professional situations.
6.2. Professional Responsibility – Clients are responsible for implementing tax planning strategies and management concepts in their personal professional environment. Use is at your own risk and takes into account specific professional circumstances.
7. Facilities and Tax Advisory
7.1. Facility Usage – Advisory premises and equipment must be treated with care. The user is responsible for intentional damage.
7.2. Valuable Objects – We assume no responsibility for personal items and valuables left in our premises. Lockable storage options are available.
8. Data Protection
8.1. Data Processing – Personal data processing is compliant with our separate privacy policy, which applies as an integral part of these general conditions and must be read carefully.
8.2. Photographic and Video Material – During selected tax planning events, photographic and video material may be created for documentation and marketing purposes. Clients may object to the use of their image at any time.
9. Refund Policy
9.1. Advisory Satisfaction – VisionPathForge is committed to providing high-quality tax planning services. If you are not satisfied with our services, contact us within 7 days of service completion to discuss your concerns professionally. We will work with you to address any issues and may offer appropriate compensation, such as partial refunds or additional advisory sessions at no cost.
9.2. Service Cancellation by VisionPathForge – In the case where we must cancel an advisory service, we will provide a full refund of all fees paid or offer a service postponement according to your preference. We will ensure to inform you of cancellations as soon as possible. 9.3. Advisory Refund Processing – All approved refunds will be processed within 14 business days and returned to the original payment method. Refunds are subject to our cancellation policy conditions stated in section 3.4 and may be calculated pro-rata for services already provided.
10. Return Policy
10.1. Returns for Tax Planning Services – For digital advisory materials and online courses on administrative optimization, we offer a 14-day return policy from the date of purchase. To be eligible for refund, materials must not have been substantially accessed or completed. Returns must be requested in writing with an explanation of the refund request.
10.2. Physical Advisory Materials – Physical advisory materials (tax manuals, workbooks, etc.) can be returned within 30 days of delivery if they are in their original condition and unopened packaging. Return shipping costs are the client's responsibility, unless materials were defective or incorrectly shipped.
10.3. Service Refunds – For completed tax planning services, refunds are considered on a case-by-case basis. If you are not satisfied with our service quality, please contact us within 7 days of service completion to discuss your concerns. We will work with you to resolve any issues and may offer appropriate compensation such as partial refunds or additional advisory sessions at no cost.
11. Final Tax Advisory Provisions
11.1. Advisory Severability Clause – If individual provisions of these general conditions become invalid, the validity of the remaining provisions remains unchanged.
11.2. Applicable Advisory Law – These general conditions are subject to Singapore law. The place of jurisdiction for all disputes is the location of VisionPathForge's headquarters, to the extent permitted by law.